I’d like to compliment Derek for the excellent service he provided me. Derek helped me service my VW Jetta after I experienced a serious problem. The vehicle was stalling while driving and would randomly fail to start. I deal with Clarksdale Volkswagen, but was referred to White Rock Volkswagen by a close friend. Derek’s professionalism, ability to keep me in the loop, and ability to get to the bottom of the problem quickly exceeded my expectations. Within a few days, he was able to rectify the problem. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with White Rock Volkswagen.